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FAQs

Q: Is your company a manufacture or trader?

A: 100% manufacture located in Dongguan, China with 18 years more industry experience.

Q: Can I order the logo with my logo and size?

A: Of course, any shape, any size, any color, any finishes.

Q: How do I place an order and what information should I provide when ordering?

A: Please email or call us to let us know: requested material, shape, size, thickness, graphic, wording, finishes etc.

Please send us your design artwork(design file) if you already have.

Requested quantity, contact details.

Q: What’s your minimum order quantity?

A: Usually, our normal MOQ is 500 pcs, small quantity is available, please feel free to contact us for quote.

Q: What’s the format artwork file you preferred?

A: We prefer PDF, AI, PSD, CDR, IGS etc file.

Q: How much will I charge the shipping cost?

A: Usually, DHL, UPS, FEDEX, TNT Express or FOB, CIF are available for us. It costs depend on the actual order, please feel free to contat us to get a quote.

Q: What’s your lead-time?

A: Usually, 5-7 working days for samples, 10-15 working days for mass production.

Q: How do I pay for my order?

A: Bank transfer, Paypal, Alibaba trade Assurance order.

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